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Thursday, June 20, 2024

Kino Servín on the roles that led him to his present work, his love of languages, and the way he appears like he will be his genuine self at HealthSherpa – HealthSherpa Weblog

HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be vital to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and development. On this publish, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.


Previously I labored for a grassroots group that linked Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a possibility to return to working with the Inexpensive Care Act (ACA) and serving to folks make higher selections about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present shopper help – solely this time, in a nationwide setting.

I come from a predominantly Latino neighborhood; a number of of us in the neighborhood don’t communicate English or have entry to assets concerning the ACA. HealthSherpa actually makes a distinction for these communities.


Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to folks right here who’re considering studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely considering desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra comfy right here than I’ve in every other job.


I’m arising on three years at HealthSherpa and we’re about to enter what will likely be my third Open Enrollment Interval (OEP). I’ve performed quite a lot of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers determine what information they want so as to excel of their work.

Total, I’m most happy with having helped develop a powerful information base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve performed right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”


  • Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could actually really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
  • When you’re right here, I’d strongly suggest you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll at all times be some component of the ACA that you simply’ll encounter, and also you gained’t acknowledge or perceive it straight away. These are alternatives to study one thing new, and your staff will enable you determine it out. It’s vital to help one another in our work, in order that we are able to additional deepen our information base.


I really like working towards languages and translating for people in several methods. I’ve love each for the languages themselves, and likewise the training and acquisition of language abilities. For me, studying languages is about attending to know folks and their environments. It’s a talent, however it’s additionally a technique to study extra concerning the world.

I’m bilingual in Spanish and English and likewise discovered Japanese as a baby. Later in life, I studied French and German as effectively. I really feel like I can’t fairly name myself a polyglot, however at dwelling there are phrases, phrases, and complete sentences in Japanese or Spanish though we primarily communicate English- it’s a little bit of a whirlwind.


Need to work with Kino and the remainder of our phenomenal staff? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!

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